Cookie Policy
Understanding How We Use Cookies to Enhance Your Experience
Last Updated: December 20, 2024
1. Introduction
This Cookie Policy explains how toppers pizza ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at topperspizz.digital (the "Service"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.
Important: By continuing to use our website, you consent to our use of cookies as described in this policy. This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect and use your personal data.
As a food service business, we use cookies to enhance your ordering experience, remember your preferences, analyze website traffic, and deliver personalized content. Your privacy is important to us, and we are committed to being transparent about our data practices.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.
How Cookies Work
When you visit our website, your browser downloads cookies and stores them on your device. These cookies contain information that can be read by our website on your subsequent visits. Cookies cannot access other files on your device or install software, and they do not contain viruses.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us track your movement through our website during a single browsing session.
- Persistent Cookies: These cookies remain on your device for a predetermined period or until you manually delete them. They remember your preferences and login information for future visits.
Types of Cookies by Origin
- First-party Cookies: These are cookies set directly by our website and can only be read by our site.
- Third-party Cookies: These are cookies set by external services we use, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes that enhance your experience on our website:
Essential Website Functionality
Some cookies are essential for our website to function properly. These cookies enable core functionality such as page navigation, access to secure areas, and maintaining your shopping cart contents during your visit.
Performance Improvement
We use cookies to analyze how our website performs and identify areas for improvement. This includes tracking page load times, identifying popular content, and understanding user navigation patterns.
User Experience Personalization
Cookies help us remember your preferences, such as your preferred location for delivery, dietary restrictions, and previously viewed menu items. This allows us to provide a more personalized experience.
Analytics and Statistics
We use analytical cookies to understand how visitors interact with our website. This information helps us improve our services and create better user experiences.
Marketing and Advertising
We may use cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies help us show you ads that are more likely to be of interest to you.
4. Types of Cookies We Use
Below is a detailed breakdown of the different types of cookies we use on our website:
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | toppers pizza | Maintains user session state across page requests | Session | Session |
| cookieConsent | toppers pizza | Stores your cookie consent preferences | Persistent | 1 year |
| cart_session | toppers pizza | Maintains shopping cart contents | Session | Session |
| csrf_token | toppers pizza | Security protection against cross-site request forgery | Session | Session |
4.2 Performance/Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and calculates visitor metrics | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for 24-hour period | Persistent | 24 hours |
| _gat_gtag | Google Analytics | Throttles request rate to Google Analytics | Persistent | 1 minute |
| _dc_gtm | Google Tag Manager | Manages website tags and tracking codes | Persistent | 1 year |
4.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization based on your interactions.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_location | toppers pizza | Remembers your preferred delivery location | Persistent | 30 days |
| menu_preferences | toppers pizza | Stores dietary preferences and favorite items | Persistent | 90 days |
| language_pref | toppers pizza | Remembers your language preference | Persistent | 1 year |
| ui_theme | toppers pizza | Stores your interface theme preferences | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies track your browsing habits to deliver advertisements that are more relevant to you and your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Tracks user behavior for Facebook advertising | Persistent | 3 months | |
| _gcl_au | Google Ads | Used by Google AdSense for advertising efficiency | Persistent | 3 months |
| retargeting_pixel | toppers pizza | Enables remarketing to previous website visitors | Persistent | 30 days |
5. Third-Party Cookies
Our website uses several third-party services that may set cookies on your device. These services help us provide better functionality, analyze website performance, and deliver relevant advertising.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including your IP address, browser type, operating system, referring website, pages visited, and time spent on our site. This information is transmitted to and stored by Google on servers in the United States.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising campaigns on Facebook and Instagram. The Facebook Pixel allows us to track conversions, optimize ads, and create targeted audiences for future advertising campaigns.
Privacy Policy: https://www.facebook.com/privacy/explanation
Google Ads
We use Google Ads to display advertisements across the Google network. Google Ads uses cookies to serve ads based on your previous visits to our website and to measure the effectiveness of our advertising campaigns.
Privacy Policy: https://policies.google.com/privacy
6. Cookie Duration
The length of time cookies remain on your device varies depending on their type and purpose:
Session Cookies
Session cookies are temporary and are automatically deleted when you close your browser. These cookies are essential for maintaining your session state and shopping cart contents during your visit.
Persistent Cookies
Persistent cookies remain on your device for a specified period or until you manually delete them. Here are the typical lifespans of our persistent cookies:
| Duration | Cookie Types | Purpose |
|---|---|---|
| 1 minute | _gat_gtag | Rate limiting for analytics |
| 24 hours | _gid | User identification for analytics |
| 30 days | user_location, retargeting_pixel | Location preferences and remarketing |
| 90 days | menu_preferences | Food preferences and favorites |
| 3 months | _fbp, _gcl_au | Advertising and conversion tracking |
| 1 year | cookieConsent, language_pref, ui_theme | User preferences and consent |
| 2 years | _ga | Long-term user analytics |
7. How to Manage Cookies
You have several options for managing cookies on our website. You can control cookies through your browser settings, use our cookie consent tool, or opt out of specific services.
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
Google Chrome
- Click on the three dots menu in the top right corner
- Select "Settings"
- Click on "Privacy and security" in the left sidebar
- Click on "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
Mozilla Firefox
- Click on the menu button and select "Options"
- Select the "Privacy & Security" panel
- In the "Cookies and Site Data" section, customize your settings
- To block all cookies, select "Block cookies and site data"
- Click "Save Changes"
Safari
- Go to Safari menu and select "Preferences"
- Click on the "Privacy" tab
- In the "Block cookies" section, select your preference
- To block all cookies, select "Always"
- Close the preferences window to save changes
Microsoft Edge
- Click on the three dots menu in the top right corner
- Select "Settings"
- Click on "Cookies and site permissions" in the left sidebar
- Click on "Cookies and site data"
- Configure your cookie settings as desired
7.2 Opt-Out Links
You can opt out of specific third-party services using the following links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Google Ads: Google Ads Settings
- Digital Advertising Alliance: AdChoices Opt-out
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can change your preferences at any time by clicking on the cookie settings link in our website footer or by clearing your browser's cookies and revisiting our site.
8. Consequences of Disabling Cookies
While we respect your right to control cookies, disabling certain cookies may impact your experience on our website:
Limited Functionality
If you disable essential cookies, some features of our website may not work properly, including:
- Shopping cart functionality
- User account login and registration
- Order tracking and history
- Secure payment processing
Reduced Personalization
Without functionality cookies, we cannot:
- Remember your delivery location preferences
- Save your favorite menu items
- Maintain your dietary restriction settings
- Provide personalized menu recommendations
Repetitive Experiences
You may experience:
- Repeated display of cookie consent banners
- Loss of language and theme preferences
- Need to re-enter location information on each visit
- Less relevant content and offers
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no universally accepted standard for how to respond to DNT signals.
Our current approach to DNT signals:
- We recognize and respect DNT signals from your browser
- When DNT is enabled, we limit our use of tracking cookies
- Essential functionality cookies may still be used to ensure website operation
- We continue to honor any explicit consent preferences you have set
Note: Enabling DNT in your browser settings may affect the functionality and personalization features of our website. We recommend using our cookie consent tool for more granular control over your privacy preferences.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes through a prominent notice on our website
- For material changes, we may also send email notifications to registered users
- Maintain previous versions of this policy for your reference
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the following information:
toppers pizza - Privacy Team
Address: 2556 15th St, Denver, CO 80211, USA
Phone: +1 303-455-9463
Email: [email protected]
Privacy Email: [email protected]
When contacting us about cookie-related matters, please include:
- The specific nature of your inquiry or concern
- The browser and device you are using
- The date and time you experienced any issues
- Any relevant screenshots or error messages
We will respond to your inquiry within 30 days of receiving your request.
12. More Information
For additional information about cookies, privacy, and data protection, we recommend the following resources:
Educational Resources
- All About Cookies: www.allaboutcookies.org
- Internet Advertising Bureau: IAB Cookie Guidelines
- Electronic Frontier Foundation: Privacy Resources
Browser Help Pages
- Google Chrome: Chrome Cookie Settings
- Mozilla Firefox: Firefox Cookie Management
- Apple Safari: Safari Privacy Settings
- Microsoft Edge: Edge Privacy Settings
Regulatory Information
- GDPR Information: GDPR Official Text
- CCPA Information: California Privacy Rights
- Federal Trade Commission: Business Privacy Guidance
This Cookie Policy is effective as of December 20, 2024, and applies to all users of topperspizz.digital.